Payment and delivery
1) You can benefit from online single payment or online installments for any credit card using your credit cards on our website. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In the event that the order is canceled due to possible order cancellation or stock problems, the amount will be refunded to your credit card within 3 working days.
2) Return the application fee
In the event that your orders are canceled for possible reasons; Disadvantages of 2K & M Moda Diş Ticaret A.Ş returns the price of the product to your account and/or credit card within three working days. However, you need to report your bank account information and/or credit card information accurately and completely to our company’s financial officers.
We try to deliver the items you ordered to the shipment on the same day. For products that take time to purchase, the delivery time of goods is 3 working days as specified in the product details. You will be notified in the event of a possible delay in delivery.
To ensure that the product is delivered without delay, please inform your current location address as the delivery address during the day.
Your orders will be processed to be prepared according to the type of delivery you selected at the end. The courier company will send the products from our Istanbul-based company. After your orders are approved, they will be delivered to the shipping company at the end of two (2) business days at the latest.
You can consult a customer representative and discuss different delivery terms. In addition, the delivery of goods is only valid for Turkey
4) Payment tracking تتبع
If the system in question is unable to carry out the transaction due to any problem, our visitor is informed of this situation at the end of the payment page.
In the event of any error in the specified address, the applicant will be contacted regarding the order that cannot be delivered.
The correctness of the e-mail address specified by the visitor is confirmed by an automatic e-mail message sent after the request has been transmitted.
We have a responsibility to the bank, as we use the credit card system, as well as the customer for delivery.
Please be careful!
Open and check packages that you think were damaged during shipment in front of the company representative who received them. If you believe there is any damage to the product, do not receive the product by informing the shipping company.
After the product is delivered, it is accepted that the shipping company has fulfilled their duty in full.
If the product is damaged: Send your report as soon as possible and report the situation to the email address firstname.lastname@example.org.
If you perform these actions, we will start working on your package and ensure repeat delivery as soon as possible.
If you briefly explain why you want to return the product in this email, it will help us with our work on the product.